Frequently Asked Questions

For artwork related questions please see the guides and tips page.

For product selection advice, check out the product category pages where you will find a range
of advice designed to inform about what your options as well as their individual strengths and
weaknesses, click here for and example.

Individual product pages include a range of product photographs and technical information as
well as links to product user guides for the display and exhibition products and product print area
drawings for promotional gift products - click here for an exhibition display product example or
click here for a promotional gift product example.

Q  What are my options if I cannot find the specific product I require within this website?

A  Firstly, check out the bespoke solutions page - if the solutions offered there do not cover what you require please either email or call us on 0845 2 57 58 18 (local rate call within UK) or +44 84 52 57 58 18 (international).

Q I have a particularly tight deadline - what are my options?

A Firstly, check out our express shop.  The availability of the wide range of products listed there range from 1 to 5 days.  If you are still concerned call us to talk through your requirements. 

No matter who you do business with, the one key element in achieving particularly tight lead times is the availability of suitable artwork.  It may be worth checking this out before you call, and consulting our artwork guidelines.

You should also note that stopping normally scheduled jobs to squeeze in last minute jobs can require extra work such as cleaning and preparation of machines and such costs will need to be passed on.  It does not apply to every situation therfore it is better to call us to discuss what you need as soon as possible - also see the rush orders page.

We will do everything we can to accomodate your requirements - just ask Malcolm at Conveyance Link! (the 1 day turn around of his new set of pop up display graphics did not incur a surcharge).

Q Does what you supply come with guarantees?

A All of our standard and premier exhibiton display graphics come with our exclusive 3 year quality guarantee.

Our various exhibition display and promotional gift products come with product appropriate quality guarantees which can range from 1 year for economy products, to 10 year and lifetime manufacturer guarantees. 

Icons on individual product pages highlight the extent to which they are guaranteed. 

Also see our satisfaction guarantee page for greater detail.

Q Do you extend credit account facilities to government departments?

A  Yes, see our ordering and payments page for full details.  Once approved, you will be able to retain the convenience of ordering online.