We will make every effort, upon your written request, to change or cancel your order. If production has not yet started no additional change or cancellation fees will be applied.

In the case of changes, the setup fees may vary from the original quote depending on your requirements.

However, due to the specialised nature of some of our products, if the order has reached the pre-production set up phase, there may be cancellation or change charges that apply.

All of these charges will be a direct pass through from the manufacturer to you. In the case of changes, the setup fees may be different depending on your requirements.

If an item has begun production, unfortunately, we cannot stop or change the order and you will be charged the original amount quoted for all orders cancelled at this stage.

If anything is unclear or if you have any questions please email or call us on the telephone number at the
top of the page.